Buyer Protection Program


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Buyer
Places
Order
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Buyer
Pays
BazarA2z
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Seller
Ships
Package
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Buyer
Receives
Package
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Buyer
Approves
Package
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BazarA2Z
Pays
Seller
Not Satisfied with the product received? Use our 100% Moneyback Guarantee
100% Money Back Guarantee, If
Not dispatched within 3 days after promised shipment date
Not delivered in 10 days after shipment
Guaranteed Resolution of Complaints
Within a maximum of 30 days
Full refund if not resolved

  What does Buyer Protection Program stand for?

Before the dispatch/delivery of the product

If your order is not dispatched within 3 business days after the promised shipping date, Buyer Protection Program guarantees refund of the money you have paid for the product and gives you full flexibility to cancel your order till the time product is dispatched No questions asked.

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   What does Buyer Protection Program cover?

You have paid for the product but didn't receive it
You have received a damaged/defective product or a productthat does not comply with the specifications as per your original order
You have received a product with which you're not satisfied because of fit/size

   How to reach us?

Please use any of the following ways:
Call us at +91 9210373801
Fill up the Contact us form

   How do you receive your refund through Buyer Protection Program?

Buyer Protection Program shall refund payment by providing you BazarA2Z Cash for amounts less than Rs 1000. For amounts greater than Rs 1000, refunds will be made through either BazarA2Z Cash, cheque or bank transfer depending on the mode of payment used at the time of placing the order.

   Buyer Protection Program Coverage Details

Type of Product Issue Policy#
All Physical Damage Exchange/Refund as per your request
All Wrong product sent Exchange/Refund as per your request
All Different from description on BazarA2Z Exchange/Refund as per your request
All (Excluding Electronics) Unhappy with the product quality Exchange/Refund as per your request
(Not applicable for Electronics)
Only Electronics Faulty or defective Exchange/Refund as per your request
Only Clothing and Footwear Size/Fit change/faulty Alternate size or Refund as per your request
(Not applicable for Electronics)

* Electronics refers to products such as computers, tablets, mobiles, appliances and the likes.

# Brand's policy shall apply for specific branded product. We source branded products and these products are bound by brand policies of repair, exchange, refunds and cancellations thereby binding the customer with the same.

   Exchange Conditions

Exchange/Alternate Product Conditions:

In case you are not fully satisfied about the size/fit of a product, BazarA2Z will gladly help in the exchange of the product for another size, subject to fulfilment of following conditions:-